Application Support Specialist -Remote, prefer candidate lives in Michigan area | DSA International | Handshake

Major Software Company supporting key Automotive, Aerospace, Defense, and Electronics OEMs and suppliers. We are seeking a highly motivated, results-driven individual with 4+ years of 3D-related software experience. Entry level candidates welcom to reply, compensation will reflect experience accordingly. Familiarity with the 3D interoperability industry is especially advantageous.

Candidate shall possess the ability to learn difficult products and strategies quickly while communicating effectively with clientele.

Key Responsibilities:

  • Install, support, and troubleshoot PLM/CAD related software solutions
  • Support pre and post sales activities
  • Document and report software requirements and issues to development team
  • Conduct technical sales presentations
  • Keep up to date on technical developments
  • Host on-line and face-to-face software demonstrations
  • Host end-user technical training
  • Product support (Hotline, QA / Testing, & Delivery)
  • Product documentation (Use case scenarios, Installation & Help docs)
  • Software installation (Windows / Windows Server applications)
  • Assist with efforts for the publication of training materials, including documentation and sample use cases

Required Skills:

  • 4-year college degree pertaining to Aerospace, Automotive, Defense, or Engineering industries
  • Excellent verbal and written communication skills
  • Knowledge of at least one major CAD system including CATIA V5/V6, Creo Parametric, Inventor, NX or SOLIDWORKS
  • Comfortable in client facing situations
  • Ability to obtain a good understanding of the sales process
  • Possess the capacity to create results through inspiration
  • Have a keen interest in technologies, i.e. cloud solutions, AR/VR, AI
  • Great investigative & problem-solving ability
  • Capability & eagerness to learn quickly
  • Self-motivated and prepared to make a difference
  • Ability to work in a dynamic environment
  • Basic administration knowledge of Windows 11 and Windows Server
  • General knowledge of Microsoft Office applications

Preferred/Bonus Skills:

  • Knowledge in Model-Base Definition / Model-Based Enterprise (MBD/MBE)
  • Knowledge or experience with PLM / PDM systems
  • Programming / Scripting knowledge
  • Knowledge in point-cloud/scanning and related software
  • Bilingual English and Spanish, Japanese or Portuguese Languages a huge plus

Please email your resume via word document to: jobs@dsajobs.net and list in the email subject: Remote IT position-3940ET.

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