Associate SOC Analyst

Job Description:

  • Monitor and analyze log data, network traffic, and/or alerts generated by various security technologies in real time.
  • Respond to, triage, and escalate security incidents using a SIEM platform and documented procedures.
  • Support vulnerability scans and analyze results for remediation recommendations.
  • Draft security incident reports detailing threats, characteristics, and remediation activities for senior analyst review.
  • Research new threats and ensure appropriate detection capabilities are in place.
  • Review incidents and deliverables for procedural adherence and update documentation as needed.
  • Contribute to the quality and timeliness of security incident detection and classification services.
  • Ensure standards and procedures are followed within defined SLAs.
  • Communicate security issues to customers verbally and in writing.
  • Refer difficult or complex issues to experienced staff.
  • Develop understanding of current vulnerabilities, attacks, and countermeasures.
  • Identify process improvement opportunities and suggest them to stakeholders.
  • Manage and track customer issues and requests in a ticketing system.
  • Work within a 24x7x365 team supporting timely monitoring-service delivery.
  • Work rotating shifts as assigned.
  • Support other teams as needed.

Requirements:

  • US Citizenship is Required
  • 0-2 years of experience in an operational or technical environment, preferably with customer-facing responsibilities.
  • Foundational understanding of core networking concepts including TCP/IP and common Internet protocols.
  • Exposure to or basic understanding of an information/cyber security role, particularly in security monitoring and analysis.
  • Familiarity with the cyber security threat landscape, including prevalent vulnerabilities and attack methods.
  • Familiarity with security tools such as SIEM (Security Information and Event Management) platforms.
  • Demonstrated technical and troubleshooting skills and the ability to adapt to solve new technical issues.
  • General systems infrastructure knowledge (Windows/Linux OS).
  • Strong verbal and written communication skills with a focus on clear and concise reporting.
  • Bachelor's degree in Computer Science, Information Technology, or a related field. (Preferred)
  • Relevant entry-level certifications such as CompTIA Security+, CompTIA CySA+, or GIAC GSEC. (Preferred)
  • Basic experience with scripting languages (e.g., Python, PowerShell) for task automation. (Preferred)
  • Experience with ticketing/case management systems. (Preferred)
  • A strong passion for cyber security, continuous learning, and knowledge sharing. (Preferred)

Benefits:

  • 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
  • Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
  • Group Term Life, Short-Term Disability, Long-Term Disability
  • Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness
  • Participation in the Discretionary Time Off (DTO) Program
  • 11 Paid Holidays Annually
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