## About This Opportunity It's fun to work in a company where people truly believe in what they're doing! At Pick n Pay, we're looking for talented people with exceptional skills who share our values and want to join a team of experienced professionals. We have an exciting opportunity for a determined, focused, and dedicated individual to join us as a Clothing Store Manager. You'll need to demonstrate professional values and attitudes, along with the ability to integrate acumen and technical competence across all areas of the value creation process. ## What We're Looking For You'll need Grade 12 (NQF Level 4) or equivalent as your minimum educational qualification. Previous experience in a managerial position is essential for this role. You should be computer literate with proficiency in MS Outlook, Excel, Word, and MS Teams/Zoom. Beyond the technical requirements, you must be willing to work irregular hours, including evenings and weekends, as well as stock takes after hours. You'll also need to be willing to be moved from store to store as business needs require, and be prepared to undertake physical hands-on tasks. The ideal candidate brings an absolute passion for the product and demonstrates strong interpersonal and communication skills. You're conscientious and attentive to detail, with a track record of good staff management and development. You have a sense of urgency, enthusiasm, and high energy level paired with assertiveness. A customer-centric approach is fundamental to how you work, and you're able to perform effectively under pressure. We're looking for someone who shows motivation, self-confidence, uses initiative, and is a true team player driven by results. ## Your Day-to - Day Responsibilities ### Customer Experience You'll take a customer-centric approach to everything you do, ensuring customer service standards are rigorously applied across your store. You'll attend to all customer service requests and handle advertising on products and services. It's crucial that visual merchandising standards are adhered to, and you'll ensure execution of all plans and promotions. ### Leading Your Team Working closely with the Store Manager, you'll manage all people-related aspects on an ongoing basis for your staff. You'll be able to deal with employee shortcomings when needed and assist with recruitment at the store level according to company policy and procedures. You'll help identify training and development initiatives for employees and contribute to performance management with a focus on talent management and succession planning. Your role includes leading and managing a team of employees while identifying and implementing training initiatives to develop staff accordingly. ### Daily Operations and Inventory Control You'll be responsible for opening and locking the store in accordance with company security procedures. Conducting start and end of day reporting and procedures falls within your purview, as does handling all necessary administration including staff scheduling, leave management, invoices, pricing, costs, floats and banking, expense control, reconciliations, CDC and head office instructions—all per company standards and procedures. You'll ensure merchandise is offloaded, captured, packed, merchandised, and displayed according to company policy. Monitoring the quality and controlling soilage of merchandise with appropriate action is part of your responsibilities, as is controlling shrinkage. Ensuring that OHS standards are adhered to at all times is non-negotiable. ### Driving Sales and Promotions You'll promote sales to achieve budgets while monitoring sales, turnover, and participation. Conducting promotions and implementing markdowns and RTC's are key aspects of your commercial responsibilities. ## Why Join Pick n Pay? At Pick n Pay, we are more than just a retailer—we're an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality and value. Our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Our values—Passion for our Customers, Respect and Care, Personal Growth and Opportunity, Leadership and Innovation, Honesty and Integrity, Community Support, Individual Responsibility, and Accountability—are deeply embedded in our culture and guide our actions. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us. Let's shape the future of retail in Africa together.