IT Support & Systems Technician

August 27, 2026

Recruiter: Be Different Recruitment Job Ref: JHB006487/NL Date posted: Friday, August 21, 2026 Location: Sandton, South Africa Salary: R16 000 Monthly SUMMARY: Our client, an electronic pharmaceutical procurement system company based in Sandton looking for a responsible, reliable and technically capable IT Support & Systems Technician to provide hands-on hardware, software and infrastructure support for a software development company in the pharmaceutical industry. Day to day, this covers desktop support, anti-virus and Office 365 / Teams administration, asset tracking, backups and restores, VPN support, and basic website hosting concepts – along with assisting with production server builds and liaising with hardware/software vendors. You'll often work independently, escalating more complex issues to the IT Operations Manager. Please Note: This is a fully on-site position based in Sandton, requiring regular travel to their data-centre co-location facility, supplier premises and occasionally, staff members' homes for hardware support. POSITION INFO: In order to be considered the following is required: Matric certificate, with a Diploma or Certification in IT (e.g. A+, N+) preferred At least 3 years' experience in a help desk, IT support or junior systems administration role Valid driver's license and access to a reliable, roadworthy vehicle (essential - not a remote or hybrid role) Solid understanding of desktop hardware, software installation and basic network troubleshooting Exposure to SFTP \/ FTP administration and SSH key-based authentication Familiarity with Windows Server environments and basic server administration Comfortable using help desk \/ ticketing software to log and track support requests Working knowledge of Microsoft 365 administration (user \/ mailbox management) Understanding of backup and restore concepts and processes Exposure to anti-virus administration and endpoint protection tools Comfortable using asset tracking tools and help desk \/ ticketing software Exposure to firewall technologies and network security concepts Familiarity with Microsoft Azure, virtualisation technologies or data-centre \/ hosting operations Responsibilities: Provide day-to-day desktop, hardware and software support to staff, including account administration, password resets and equipment setup Assist with server builds and take new builds\/releases live in production, including basic post-deployment monitoring Travel to data-centre co-location facility to assist with physical server installation and hardware changes Request quotes and stock availability from hardware \/ software vendors and coordinate hardware repairs and servicing with external suppliers Support and troubleshoot internal web applications and services, including diagnosing and resolving outages Draft and maintain SOPs, knowledge-base articles and internal IT activity reports for management Asset Tracking: Maintain an accurate register of IT hardware and software assets, including allocation, condition and lifecycle status Backup & Restore: Monitor daily backup jobs and perform file \/ system restores as needed to ensure business continuity They are looking for a self-motivated, responsible individual who takes full ownership of their work and can be trusted to work independently with minimal supervision. Strong attention to detail and a track record of reliable, accurate work, particularly when handling credentials, server configurations and partner data. Demonstrable reliability and accountability, with a valid driver's licence and access to a reliable personal vehicle for regular travel between sites If you meet the above requirements, please URGENTLY email us your CV. Information displayed above not limited to advertisement Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.

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