Manager, Commercial Excellence
<p>Welcome to WestRock, a leading provider of differentiated paper and packaging solutions. We are currently seeking a highly motivated and experienced Manager of Commercial Excellence to join our team. In this role, you will be responsible for driving the financial performance of our commercial organization by enhancing our sales processes, strategies, and overall customer experience. The ideal candidate will have a strong background in sales management, a proven track record of implementing successful commercial initiatives, and a passion for driving results. If you are a self-starter with excellent leadership and analytical skills, we invite you to apply and become a part of our dynamic and innovative company. Develop and implement strategies to drive financial performance of the commercial organization. Enhance sales processes and procedures to increase efficiency and effectiveness. Analyze sales data and market trends to identify opportunities for growth and improvement. Lead and manage a team of sales professionals, providing guidance and support to achieve sales targets. Collaborate with cross-functional teams, including marketing and operations, to develop and execute commercial initiatives. Monitor and evaluate the performance of the sales team, providing coaching and training as needed. Foster a customer-centric culture within the organization, ensuring a positive and seamless customer experience. Develop and maintain relationships with key customers and partners to drive business growth and retention. Conduct regular performance reviews and provide feedback to team members to drive continuous improvement. Stay updated on industry trends and best practices to continuously improve the commercial organization. Develop and manage budgets and resources to ensure efficient and effective operations. Communicate and align with senior management on commercial goals, strategies, and progress. Identify and implement process improvements to increase efficiency and reduce costs. Represent the company at industry events and conferences to promote the brand and build relationships. Uphold the company's values and maintain a positive and professional image at all times.</p><p>WestRock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>