[Remote] Director, AI Solutions Strategy & Planning

Note: The job is a remote job and is open to candidates in USA. Instacart is a grocery technology company transforming the grocery industry through delivery services and retailer solutions. The Director of AI Solutions Strategy & Planning will lead the development and execution of commercialization frameworks, pricing strategies, and go-to-market plans for AI-driven retailer solutions. The role will partner cross-functionally with Product, Sales, Marketing, Legal, Finance, and Customer Success to scale AI products and position Instacart as a preferred technology partner for grocery retailers.


Responsibilities

  • A comprehensive GTM strategy for Instacart's AI-driven solutions is defined and in motion — spanning consumer experiences, ecommerce analytics, and enhanced retailer workflows — with clear positioning, pricing frameworks, and retailer onboarding playbooks in place
  • Cross-functional alignment across Product, Sales, Marketing, Finance, and Legal is established, with governance forums running smoothly and transparent decision-making processes embedded across GTM and product teams
  • Pilot programs and experimentation frameworks are launched and producing real impact — validating AI-powered products with real retailer feedback and iterating based on measurable performance metrics
  • Sales teams are enabled and equipped with AI-specific strategies, enablement materials, and training programs that accelerate adoption and pipeline velocity
  • Market intelligence and competitive analysis are regularly informing product and commercialization decisions, keeping Instacart's AI solutions competitive, scalable, and aligned with evolving retailer needs

Skills

  • 8+ years of experience in strategy, product commercialization, or GTM planning, with a proven track record of defining and executing strategies for emerging offerings and driving measurable market impact
  • Experience developing GTM strategies for AI-powered products, retailer solutions, or enterprise technology platforms
  • Deep understanding of AI technologies, with the ability to translate technical concepts into business value for diverse audiences
  • Expertise in product positioning, pricing frameworks, and solution packaging
  • Strong analytical capabilities, including experience with modeling, forecasting, and evaluating solution performance
  • Exceptional cross-functional leadership skills with a track record of influencing stakeholders across Product, Sales, Marketing, Legal, and Finance
  • Excellent written and verbal communication skills for simplifying complex concepts and presenting to internal and external audiences
  • Strong quantitative skills to help inform opportunity sizing, impact assessment, pricing strategy, and financial outlook in partnership with cross-functional peers
  • Demonstrated ability to operate effectively in ambiguous and rapidly changing environments, with a focus on iterative learning and innovation
  • Familiarity with conversational AI, ecommerce analytics, or retail technology applications
  • Advanced knowledge of AI product monetization models, including subscription, usage-based, and value-based models
  • MBA or advanced degree in business, technology, or a related field

Benefits

  • Employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
  • This role is eligible for a new hire equity grant as well as annual refresh grants.

Company Overview

  • Instacart is a grocery technology company that provides online grocery shopping, delivery, and fulfillment services. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is

    • Company H1B Sponsorship

  • Instacart has a track record of offering H1B sponsorships, with 133 in 2026, 141 in 2025, 166 in 2024, 106 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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