Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Job Summary:**
The Rental Sales Representative is responsible for managing and growing strategic rental accounts, developing and implementing rental sales strategies, and achieving rental sales targets. They identify new business opportunities, build and maintain relationships with key clients, and provide excellent after-sales service to retain customers. The Representative also conducts market research, analyzes industry trends, and provides strategic recommendations to senior management. This role requires extensive experience in rental sales, strong analytical skills, and the ability to develop and maintain strong customer relations.
**Responsibilities:**
**Sales and Customer Service**
- Develop and maintain relationships with customers
- Conduct sales transactions and handle customer inquiries
- Provide exceptional customer service and resolve any issues or concerns
**Product Knowledge**
- Stay up-to-date on product offerings and promotions
- Educate customers on the features and benefits of products
- Make recommendations based on customer needs and preferences
**Administrative Tasks**
- Process rental agreements and contracts
- Maintain accurate records of rental inventory and transactions
- Handle payments and refunds
**Marketing and Promotion**
- Assist with marketing and promotional efforts to drive sales
- Participate in marketing events and campaigns
- Identify potential opportunities for sales and marketing initiatives
**Training and Development**
- Train and mentor new team members
- Attend training sessions to improve knowledge and skills
- Share best practices and provide feedback to improve team performance
**High Impact Behaviors:**
- Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
- Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
- Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
**Qualifications:**
+ Completed National Senior Certificate or equivalent Trade qualification.
+ Bachelor's Degree or National Diploma in Mechanical Engineering, Electrical Engineering or related field will be an added advantage.
+ Minimum of 3 - 5 years experience in mine rental sales.
+ Strong technical background with field application pumps.
+ Strong technical sales experience.
+ Proficient in the MS office and related sales programs.
+ Valid driver's license code B or higher.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.