Telecoms Network Operations Specialist

About the Role

Our client is seeking a diligent and skilled Telecoms Network Operations Specialist to join their team in Soweto . This critical role involves the day-to-day monitoring, maintenance, and troubleshooting of their telecommunications network to ensure optimal performance and service availability. You will be part of a team responsible for the operational health of the network infrastructure, responding to incidents, and implementing proactive measures to prevent service disruptions. The ideal candidate possesses a strong technical aptitude, excellent problem-solving skills, and a commitment to maintaining high standards of service delivery within the telecoms sector in Gauteng .

Key Responsibilities Monitor network performance and health using various network management tools, identifying and responding to alarms and alerts. Perform routine maintenance tasks, system checks, and backups to ensure network stability. Troubleshoot and resolve network incidents and outages, performing root cause analysis and implementing corrective actions. Manage and maintain network hardware and software components, including routers, switches, and servers. Implement approved configuration changes and updates to the network infrastructure. Collaborate with engineering and support teams to ensure seamless service delivery and continuous improvement. Requirements Diploma or Bachelor's degree in Telecommunications Engineering, Computer Science, or a related field. 2-4 years of experience in network operations or a similar technical support role within the telecoms industry . Solid understanding of networking concepts, protocols (TCP/IP, DNS, DHCP), and common network devices. Experience with network monitoring tools (e.g., SNMP-based tools, NMS platforms). Ability to work shifts, including nights and weekends, as part of an operational team. Good communication skills and the ability to work effectively under pressure. Benefits Competitive annual salary and shift allowances. Stable, full-time position with a growing telecommunications provider in Soweto . Comprehensive medical aid and retirement fund benefits. Training opportunities to enhance technical skills and certifications. A collaborative team environment focused on ensuring network reliability.
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