U.S. Client Operations Representative -- Part-Time

Company: Premier
Location: Remote, United States
Job Type: Part-time, flexible schedule
Pay: $50.00 per hour
Hours: Approximately 2 hours per week, with opportunities to increase based on performance
Payment Schedule: Weekly


About the Role

Premier is seeking a reliable, detail-oriented U.S.-based representative to support payment operations for our business.

This is a flexible remote position focused on monitoring payment transactions, reviewing declines, coordinating refunds, and communicating with payment processing providers.

You will also serve as our authorized account representative for payment processing accounts, helping ensure smooth day-to-day payment operations.


Key Responsibilities

  • Monitor payment transactions and account activity.
  • Review declined, failed, or unsuccessful payments and help resolve issues.
  • Identify unusual transactions and flag payments that may need to be blocked, reviewed, or refunded.
  • Review refund requests and coordinate refunds in accordance with our business policies.
  • Track payment disputes, chargebacks, and transaction-related alerts.
  • Serve as our authorized account representative and point of contact for payment processing providers.
  • Communicate with payment providers to resolve transaction issues and account-related inquiries.
  • Maintain accurate records of payment activity, refunds, and communications.
  • Provide occasional updates regarding payment performance and outstanding issues.


Requirements

  • Currently residing in the United States.
  • Strong written and verbal communication skills.
  • Comfortable using online dashboards and payment management platforms.
  • Organized, dependable, and attentive to detail.
  • Able to handle confidential business information professionally.
  • Available for occasional coordination during U.S. business hours.
  • Experience in payment operations, customer support, fintech, or administration is preferred but not required.


Schedule & Compensation

This is a fully remote, part-time opportunity with a flexible schedule.

  • Hourly Pay: $50.00
  • Initial Commitment: Approximately 2 hours per week
  • Payment Frequency: Weekly
  • Work Arrangement: Fully remote
  • Growth Opportunity: Additional hours and responsibilities may be offered based on performance and business needs.


All assigned work, including onboarding and account administration, is compensated based on actual hours worked.


How to Apply

Please submit your resume along with a brief introduction outlining your relevant experience and general availability.


We look forward to hearing from you!

Company Description

Premier Global Management, LLC is a technology holding company that builds, owns, and operates software businesses across multiple industries.

Our portfolio includes seven technology companies spanning financial services, artificial intelligence, customer relationship management, project management, customer service, market analytics, and business intelligence.

We take a long-term approach to building and operating companies, combining technology, business strategy, financial management, and operational expertise to develop products that serve real customer needs.

Our work covers software development, business operations, finance, customer experience, and strategic growth. Each company maintains its own products, brand, and customer relationships while benefiting from shared resources and operational support.

At Premier, we value professionalism, accountability, independent thinking, and people who take ownership of their work. We seek individuals who can contribute to the continued development and operation of our businesses.

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