Salesforce Business Systems Analyst, Pleasanton, CA Only (Remote)

Role: Salesforce Business Systems Analyst (CPQ)
Location: Remote (Candidates near Pleasanton, CA preferred)
Experience: 10+ Years

Job Description
We are looking for a Salesforce Business Analyst with CPQ experience who can understand business requirements, document them, and make sure Salesforce systems work as expected.
The candidate will work with business teams, developers, and stakeholders to understand what changes are needed, prepare documentation, coordinate testing, and ensure everything works correctly before the system goes live.
This role involves both Business Analysis and User Acceptance Testing (UAT).
 
What will the candidate do?
  • Talk to business teams and understand their requirements.
  • Convert business requirements into user stories and functional documents.
  • Work on Salesforce buying platform and CPQ-related processes.
  • Prepare test scenarios, test cases, and test scripts.
  • Coordinate UAT testing with business users.
  • Execute test cases and identify system issues.
  • Report bugs using JIRA or similar tools.
  • Work with developers to get issues fixed and retest them.
  • Prepare user guides, FAQs, and training documents.
  • Help improve business processes and testing procedures.
 
Mandatory Skills
  • 5+ years of Business Analyst experience.
  • Salesforce CPQ (Configure, Price, Quote) functional knowledge.
  • Business Requirements Gathering and Documentation.
  • Functional Specifications and User Stories.
  • User Acceptance Testing (UAT).
  • Test Planning, Test Cases and Test Execution.
  • Defect / Bug Tracking – JIRA.
  • SDLC and Software Testing Methodologies.
  • Stakeholder Management and Communication.
 
Good to Have
  • Go-To-Market (GTM) systems experience.
  • New Product / Offer Launch experience.
  • Acquisition Integration experience.
  • Salesforce Administrator Certification.
  • ISTQB Certification.
 
What kind of candidate should you look for?
  • Has worked as a Salesforce Business Analyst, not just a general BA.
  • Understands Salesforce CPQ processes.
  • Has experience gathering requirements and writing user stories.
  • Has hands-on UAT experience, including test cases and defect tracking.
  • Can coordinate between business teams and technical teams.
  • This is NOT a Salesforce Developer or Salesforce Administrator role.
  • You need a functional Business Analyst who understands Salesforce CPQ and has strong UAT experience.
  • Candidates with Salesforce CPQ + Business Analysis + UAT. General Salesforce experience without CPQ knowledge will not be sufficient.
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