E-commerce Operations & Customer Support Executive - Shopify (WFH)


About the job:

We are looking for a motivated, organised, and customer-focused E-commerce Operations & Customer Support Executive to join our growing and dynamic team at Conor.

In this role, you will support the smooth day-to-day operations of our e-commerce business while ensuring our customers receive excellent service. You will be involved in managing customer enquiries, processing and coordinating orders, handling Shopify-related tasks, and working closely with the team to keep our online operations running efficiently.

Key Responsibilities:
  • Manage day-to-day e-commerce and operational activities
  • Manage and process orders through Shopify
  • Respond to customer enquiries and provide excellent customer support
  • Coordinate order processing, fulfilment, shipping, and delivery-related tasks
  • Assist with Shopify product, order, customer, and store management
  • Handle customer issues, returns, exchanges, and order-related queries
  • Support general e-commerce and administrative tasks
  • Communicate effectively with customers, suppliers, shipping partners, and team members
  • Identify operational issues and help find practical solutions
  • Help ensure a smooth and positive customer experience
Ideal Candidate:
  • Previous experience working with e-commerce platforms, specifically Shopify, is required
  • Good understanding of Shopify order management and day-to-day store operations
  • Previous experience in e-commerce operations, customer support, or online retail
  • Strong communication and customer service skills
  • Well-organised and able to manage multiple tasks efficiently
  • Good problem-solving skills and strong attention to detail
  • Comfortable working with online tools, systems, and e-commerce software
  • Able to work independently and take ownership of assigned tasks
  • Positive attitude, willingness to learn, and ability to work as part of a team


Who can apply:

    Only those candidates can apply who:

  1. have minimum 1 years of experience


Salary:

Competitive salary

Experience:

1 year(s)

Deadline:

2026-09-28 00:00:15
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