Ecommerce Project Manager
<p>Interlace Digital is a Buffalo-based remote eCommerce agency helping ambitious DTC founders</p><p>scale their Shopify revenue through paid media, creative strategy, and Shopify optimization. We</p><p>need an eCommerce Project Manager to work between our paid media and creative</p><p>departments, coordinating project-based work and keeping it moving from kickoff to delivery. This starts as a contract role at approximately 25 hours per week, with the intent to grow into a full-</p><p>time position as scope expands.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate project-based work between our paid media and creative departments, keeping timelines, scope, and deliverables on track</li><li>Coordinate with outside contractors and vendors handling execution on Shopify, email, and other project work</li><li>Hands-on source, vet, and manage UGC creators, from outreach through content delivery</li><li>Own how we use ClickUp and keep improving it: task structure, status visibility, templates</li><li>Join client calls alongside leadership to provide status updates and spot opportunities for more work</li><li>Flag inefficiencies across how we deliver for clients and build the fix, not just the observation</li><li>Test and implement AI workflows (we're a Claude-based org) to make the team more efficient</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Required: 1-3 years in project management or operations at an eCommerce brand or an agency serving eCommerce clients</li><li>Proactive and a quick learner, comfortable figuring things out and setting your own priorities without constant direction</li><li>A systems thinker who builds processes rather than just following them</li><li>Hands-on UGC sourcing experience or strong interest in creator management</li><li>Strong task management skills (<span>ClickUp </span>or similar)</li><li>Commercially minded, able to spot when a client could use more than what's scoped</li><li>Clear communicator, comfortable holding people accountable and speaking up to leadership</li></ul><p><br></p><p><strong>Our Core Values</strong></p><ul><li>Transparency: be honest and straight up</li><li>Balance: do great work sustainably, without burning out</li><li>Communication: clarity builds trust, be proactive</li><li>High Standards: provide a top client experience and results</li><li>Our agency motto: leave it better than you found it</li></ul><p><br></p><p><strong>Why Interlace</strong></p><ul><li>Fully remote team, mix of US and offshore talent</li><li>Work across a portfolio of growing DTC brands</li><li>Direct access to and mentorship from the founder and leadership team</li><li>Competitive pay & growth opportunities</li><li>Ongoing professional development</li></ul><p><br></p><p>Preferred Location: US, Canada, South America, or Central America</p><p>Strong written and verbal English and prior experience serving US-based clients</p><p>Flexible schedule; availability during 9 AM- 5 PM CST working hours</p>
