Operations Consultant – Logistics, Freight Forwarding, Customs

Job Description:

  • Implement Magaya products and solutions for new customers.
  • Applying past operational expertise to improve customer experience and value.
  • Manage, train, and mentor the greater Professional Services team.
  • Coach and evaluate implementation work.
  • Project Management: Oversees and supports project plans and ensures that implementations are completed on time, within budget, and meets client expectations.
  • Collaborate with solutions developer team and ensure compliance with all client requirements and provide appropriate training to clients and ensure efficient implementation of all solutions and modules.
  • Report to management status of all ongoing projects and issues.
  • Guarantee department processes execution.
  • Performs other related duties assigned by management.

Requirements:

  • At 2-5 years of experience in the related area as an individual contributor or leader:
  • International Freight Forwarding and Consolidations
  • Warehousing, Supply Chain, 3PL Provider
  • NVO Consolidations (Ocean and Air)
  • Experience operating or implementing Customs Compliance ,Supply Chain Management,3PL and International Freight Forwarding software a huge plus (examples Magaya,CargoWise,GoFreight,Descartes, Flex Cargo)
  • Accounting Functions related to managing a logistics operation (P&L, AR/AP, Ops Bonus and Shipment margin, International Tax, Foreign Exchange)
  • Organizational change/Change Management
  • Well Rounded in Operational Processes: (Inventory Management, Purchase Order Management, Work Order/Project, Quote to Booking, Pricing, Warehousing, Storage Rules, Billing/Rating/Costing, Compliance, Foreign Agent/Agent Operations)
  • Ability to propose creative technical and/or operations solutions to challenging problems and communicate technical and operational concepts and specifications clearly and efficiently.
  • Ability to work with a variety of customers from different departments in large and small groups.
  • Adaptable to various work settings and able to serve in an advisory leadership role.
  • Strong personal initiative and ability to execute with minimal oversight.
  • Computer skills required: Microsoft Office, Project Management Software, Salesforce, JavaScript preferred.
  • Proficiency in English (additionallanguageproficiencya plus–Spanish, French, etc.…)

Benefits:

  • (Remote) Work from Home Structure
  • Paid Time Off Programs
  • 2 Wellness Days
  • Flexible Vacation Program as needed with Manager approval
  • Sick Leave Minimum of 5 sick days per year, with additional days determined by state-specific regulations.
  • Paid Holidays 11 major holidays paid
  • 2 floating holidays per year
  • Medical, Vision, and Dental Plans through United Healthcare
  • Coverage begins on the first day of the month following 30 days of employment
  • 3 plan levels to choose from
  • APL (Gap Plan)
  • Supplemental coverage presented with regular insurance coverage to assist with Deductibles on larger or hospitalized procedures
  • UHC STD, LTD, and Life Insurance
  • Coverage is effective on the first day of employment.
  • 401(k) Retirement Plan Eligibility begins the first day of the month following 90 days of employment
  • Immediate vesting
  • Company match up to 4%
  • Magaya does offer Work Visa Sponsership
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