Remote Debt Collection Specialist (Purchased Paper) – No Weekends
Base pay: $15.00 to $20.00 per hour
Additional earnings: Aggressive Tiered Commission & Compliance Bonuses
Schedule: No weekends
Training: Paid training
Work location: Remote
Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Bring your collections experience to an onsite role offering hourly base pay, tiered commissions, compliance bonuses, and no weekend shifts. You’ll use your communication, negotiation, and problem-solving skills to find practical payment solutions while working toward account recovery goals.
Paid training will help prepare you for success.
Benefits
- Medical, dental, and vision insurance.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
- Paid time off.
- Optional Daily Pay.
- Employee Assistance Program (EAP).
- 401(k) eligibility after 90 days.
Health benefits begin on the first day of the month following your hire date, or on your hire date if you are hired on the first day of the month.
What You’ll Do
- Conduct high-volume outbound calls to consumers about delinquent purchased debt accounts.
- Use skip-tracing tools to locate consumers.
- Negotiate settlements and payment arrangements within established guidelines.
- Manage your collection pipeline, maintain accurate account records, and complete timely follow-ups.
- Handle consumer interactions professionally, including disputes and required disclosures.
- Work toward account recovery goals while complying with the FDCPA, FCRA, and applicable state regulations.
What You’ll Bring
- A minimum of 2 to 3 years of third-party collections experience, including at least 1 year working with purchased paper, dormant judgments, or salvage debt.
- Familiarity with auto-dialers, CRM software, and standard skip-tracing platforms.
- Ability to accurately explain the Mini-Miranda disclosure, handle disputes, and understand how state statutes of limitations affect communications about legal action.
- Remote Discipline: Proven track record of hitting target metrics in a work-from-home environment.
- Strong verbal communication and negotiation skills, with a professional approach to working with consumers from diverse backgrounds.
- Computer and typing skills, including the ability to navigate multiple systems while speaking with consumers.
- Strong time-management, problem-solving, and critical-thinking skills.
- Reliable attendance, a strong work ethic, and the motivation to meet goals independently while contributing to a team.
Preferred: Knowledge of personal loans or financial services.
Pre-employment requirement: A criminal background check is required.
Apply Today
About AllianceOne
AllianceOne, a subsidiary of Teleperformance, offers employees the opportunity to be part of a global leader in contact center management and customer experience.
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at recruiting@allianceoneinc.com.
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Work from home
Work Location: Remote
